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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Book Appointment (203) 869-0534

"Great front desk to welcome you and Dr. Hiller is fabulous. Today it's not easy finding a veterinarian who takes time to listen look and be throughly aware of my dogs overall health issues. I've been looking for quite some time to find someone with a heart that listens. Staff is key staff here very kind and they too listen.Went to vet next store one girl at the front desk was rude and treated me as if I was a criminal. Shame on her shame on the company for allowing her treat patients like this. Imagine being told if you don't like the way we do things go elsewhere! A nasty person.This is what I mean when I said looking for a veterinarian that checks all the boxes.Front desk staff and The Drs.Overall Greenwich animal hospital is a 10 in our book. Please don't confuse the two!"

Lonnee S.

(203) 869-0534 Appointments
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